FAQ and contact
1. When will I get my order?
The delivery takes place within 3-5 days after our order confirmation (working days Monday-Friday). If your delivery has not arrived within ten working days or you have not yet received any shipping confirmation for your order, please send an email to our service team: info@herzundpfoetchen.de . Please remember to include your customer number and/or order number.
2. How secure is online payment?
When it comes to payment transactions, we attach great importance to your security. Of course, your details will only be transmitted in encrypted form so that third parties cannot read them. Your credit card payment is processed by a specially security-certified partner.
3. What material are the t-shirts made of?
Our t-shirts are made from 100% cotton.
4. What are the shipping costs?
Delivery to Germany /Austria /Switzerland:
Germany: €4.50+€1.00 per additional product
Austria: €6.00+€1.50 per additional product
Switzerland: €6.00+€1.50 for each additional product
5. Return Policy
If you have any further questions, you can contact us at any time using the field below.